What do different invoice statuses mean?
Invoices can have multiple different statuses in Dooap: New, In Workflow, Approved, In Transfer, Transfer failed, Transferred, Paid, Archived, On-Hold and Waiting for PR.
Below, you’ll find a description of each status.
New
- The invoice has arrived to Dooap, but is not yet in the workflow.
- AP can process the invoice at this phase.
In Workflow
- The invoice is in the workflow.
Approved
- The invoice is approved.
- In case there are multiple approve steps in the workflow, they have all been completed.
- In case there are multiple approve steps in the workflow, they have all been completed.
In Transfer
- The approved invoice is in transfer from Dooap to D365.
Transfer failed
- If the transfer is unsuccessful, the status changes to "Transfer failed".
- Additionally the colour of the transfer batch in Transfer to Payment view will be changed to red. Further information can be found here: Transferring Invoices to Payment.
- Additionally the colour of the transfer batch in Transfer to Payment view will be changed to red. Further information can be found here: Transferring Invoices to Payment.
Transferred
- The invoice is transferred successfully from Dooap to D365.
- PO invoices are transferred to Vendor Invoices.
- Non-PO invoices are transferred to Invoice Journal.
Paid
- The invoice is paid and the payment information has been imported from D365 to Dooap.
Archived
- Some user has archived the invoice.
- The history log will have an entry on who archived the invoice and when.
- Archived invoices can only be viewed in the Search view.
- Further information can be found here: Archiving invoices.
On-Hold
- Some user has put the invoice on hold.
- The history log will have an entry on who put the invoice on hold and when.
- Further information can be found here: "On-Hold" Status.
Waiting for PR
- This status is a separately enabled feature.
- To activate the feature, contact Dooap support support@dooap.com.
- If the feature is activated, new invoices that have 3-way matched POs but lack associated PRs will initially be assigned the "Waiting for PR" status upon their arrival in Dooap.
- Invoices will remain under this status until a PR is created for at least one associated PO.
-
When PRs are received in Dooap (via CEF or AX import), the system will attempt to auto-match the invoice.
-
If the due date or cash discount date, if applicable is in X days, the invoice may be automatically advanced to the next workflow step, allowing the reviewer or approver to verify that the PR has been created.
- Further information can be found here: Waiting for PR Status.