What does this error message mean and how to resolve it?
If you encounter an error message "What went wrong: We can't tell what went wrong this time", please follow the instructions below.
Resolution
Please review the following points:
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Special characters: Ensure that there are no special characters in the invoice header or coding line fields, as these may cause issues.
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Invoice header fields: Double-check all values in the invoice header.
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Incorrect or missing information, such a currency which is not correctly selected from the drop-down menu, could trigger the "Something went wrong" error message.
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Contact support if the issue persists: If steps 1 and 2 do not resolve the issue, please submit a support ticket to support@dooap.com.
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Be sure to include the specific time when the error occurred and provide a brief description of the actions you took leading up to the error.
- If the error occurs with a specific invoice, please provide the relevant invoice details.
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