- Knowledgebase
- Key User Guide
- Importing Invoices: Process and Configurations
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Key User Guide
- Getting Started: Basic Functions
- Importing Invoices: Process and Configurations
- Invoice Handling: Features and Functions
- Non-PO Invoices: Coding
- PO Invoices: Matching
- Workflow Management
- Invoice Approval Process
- Transferring Invoices to Payment
- Admin Tools & Settings
- Dooap in D365
- Dooap Analytics: Power BI Reports
- Errors: Cause and Resolution
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Troubleshooting
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Mobile
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Version Releases & Patch Notes
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Technical Guide
Receiving Invoices from New Vendors
How to proceed when an invoice is received from a new vendor?
When an invoice is received from a new vendor, the Vendor field is empty and displayed in red. If you try to search the vendor by its name, no results will appear.
The vendor must first be created in D365, for it to appear when searching by the vendor's name in the Vendor field.
To proceed, you can either assign the invoice to the team or directly to some user.
Please take a look at the video regarding the vendor maintenance process.