Release Policy and Timeline

What is the schedule for version updates in Dooap? What is included in the customers responsibilities regarding the releases?

We continuously strive to enhance our software and deliver the best user experience.

New features and fixes are released for customers in Dooap version updates and patch releases.

• A version update refers to a upgrade that introduces new features, improvements, and fixes to the software’s functionality. 
• A patch release is a smaller update aimed at fixing bugs, enhancing security, or addressing minor issues without introducing major new features.
  • Occasionally, patch releases may be needed and they are completed outside of the regular version release timeline (found below). These patches are scheduled and communicated separately as needed.
  • A patch release may apply to the Dooap web application, the D365 package, or both. 
  • Patch notes describing each completed patch.

TIMELINE

Each release undergoes a thorough internal quality assurance process and is then delivered to UAT environments to clients with detailed release notes.

• Release notes for version updates.

Please note, the version update schedule is based on our current plan and may change. Any changes will be communicated separately. 

Below, you can find a list of recent and upcoming scheduled updates.

RELEASE PROCESS

When a new Dooap release is available, customers are required to deploy an updated D365/AX Dooap package. This package will be provided to customers for installation in both the UAT and Production environments. Below, we outline the architecture and update responsibilities.

Deployment Notifications and Requirements

Customers will receive a notification when the updated package is ready for deployment. It is crucial to install the latest package as specified to ensure optimal functionality of Dooap.

UAT and Production Deployment

Customers should prioritize deploying the package to their D365/AX UAT environment promptly. In addition, the production update should be scheduled for the designated production release date.

In the event of any critical issues discovered during UAT, Dooap may reschedule the production deployment to a backup date displayed in the timeline.

Important: Please note that customers are responsible for validating their own test cases with every version release, regardless of whether they deploy the new package. 

Special Note for AX2012 Installations

For AX2012 installations, the updated model will be delivered in collaboration with the designated AX2012 partner, ensuring a smooth deployment process in both UAT and production environments.

D365 SERVICE UPDATES AND DOOAP

Dooap follows the update policy of Microsoft D365 and is compatible with D365 versions that are no older than one service update.

The support schedule for new D365 versions is listed in the timeline above. The D365 service update policy is available at Microsoft Learn portal.

For specific version support inquiries please contact support@dooap.com.