Microsoft has introduced a setting in D365 for priority-based throttling which may cause the following error
Error message in Dooap
Cause
Priority-based throttling is enabled by default starting with Dynamics 365 Finance version 10.0.19.
Priority-based throttling introduces service protection settings that prevent the over-utilization of resources to preserve the system's responsiveness and ensure consistent availability and performance for environments running Finance and Operations apps.
Read more at: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/data-entities/priority-based-throttling or by clicking here.
Resolution
Follow the Microsoft Documentation and navigate to System Admin > Throttling Priority Mapping in D365
Based on your organization's authentication type set during Dooap onboarding, you will either enter the ADD application ID details or the Dooap Integration/Service account details. Below is how to fill out the table.
Fields
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Authentication Type
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If you are using App registration + key: select AAD application
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If you are using integration user name and password: select User
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Client ID
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If you are using AAD application (App registration + key): add the application ID that was created by you in your Azure during Dooap onboarding
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If you are using "user + password" combination (User): leave this field empty
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User ID
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If you are using AAD application: leave this field empty
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If you are using "user + password" combination: add the userID for the Dooap Integration/Service account
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- Priority
- Set the Priority to 'High'
