Why is the matching quantity on the purchase order 0 or negative? Why doesn't Fetch lines button correct the quantities?
This problem occurs when a product order line has been previously allocated to another invoice in Dooap.
Full matching quantity is automatically allocated to PO invoices in scanning order, until manually adjusted.
Finding and releasing the allocation:
- In the Received & ordered section, click the settings wheel and activate Allocated to invoices column.
- Check the Allocated to invoices column - if there is an invoice number, it means that this PO-line has been fully or partially allocated to another invoice.
- Click the invoice number or navigate to Search view to find the invoice.
- If the invoice has not yet been processed, you can correct the matching quantity.
- You can do this directly in the Search view to all invoices by using the PO number as the search filter.
- You can do this directly in the Search view to all invoices by using the PO number as the search filter.
- If the invoice has been processed, and the PO-line quantity has been fully allocated, your new invoice may be a duplicate.
- Check the PO status and available-to-invoice line quantities in D365.
- If the invoice has not yet been processed, you can correct the matching quantity.
