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      Dooap Invoice Image Button not Working or Missing from D365

      Why is the Dooap Invoice Image Button not working or it is missing from D365?


      In D365, there should a "Dooap invoice image" button displayed in the upper function bar in multiple locations (Vendor, Ledger and Voucher transactions).

      • Clicking the button will open a new browser tab and the invoice in Dooap.

      Screenshot 2024-09-24 093849

      If the button is missing or it is not working correctly, check the instructions below.

       

      Dooap Invoice Image Button Missing

       

      1. Check that the user in D365 is assigned with user role 'Dooap'.
      2. Check that the user does not have "personalized views" that would hide the button (AX2012). 

       

      Dooap Invoice Image Button Not Working

       

      This means that the configuration is missing or is not fully completed. Please reach out to your Admin and complete the setup.

       

      1. Navigate to D365 URL by adding the menu item 'DooapParameters' at the end of the URL.
        1. Example: https://MyDynamicsURL.operations.dynamics.com/?cmp=usmf&mi=DooapParameters
      2. Fill in the correct address to the 'Internet address' for example ='https://dooapsaas02.azurewebsites.net/app/search?invoiceId='
        1. The bolded part is fixed but the beginning of the address depends on the environment.